RE/MAX Will disable your Lead Street Leads for a few reasons.
If you have missed 3 leads in a row, they will disable you from getting leads.
If your profile is not complete, they will disable you from getting leads.
Be sure that your profile is robust enough so that no lead opportunities are missed. If you are not sure how to update your Lead Street profile, download this pdf for step by step instructions:
There are also numerous videos on RE/MAX that give step by step instructions for example:
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