Here’s what you need to know as Phase 1 of this industry leading technology arrives in your region.
(Information is subject to change)
Rollout Schedule
August 1 — Central: Illinois
August 7 — Southeast: Florida, Georgia — West: Colorado, Utah, Wyoming, North Dakota, South Dakota — Northeast: Virginia, West Virginia, Maryland, Washington DC
September 3 — Southeast: South Carolina — West: Washington, Oregon, Idaho, Montana, California, Hawaii — Northeast: New York, New Jersey — Central: Texas
September 30 — Southeast: North Carolina, Kentucky, Tennessee — West: Alaska, Arizona, New Mexico, Nevada — Northeast: Pennsylvania, Delaware — Central: Missouri, Texas
Note: — In instances where an office group covers multiple states, the booj launch will be based on the location of the primary office.
2020 Select Independent Regions and regions in Canada.
How to Access booj
Log in to MAX/Center and click the booj tile. You will be greeted with the Startup Wizard to help you prepare your account for use and take you through different functionality.
Feature Availability
While there will be a fully-functioning core set of tools available on Day 1 of the Phase 1 launch, a number of features will be rolled out in stages throughout the entirety of the phase.
Feature Availability on Day 1
CRM and CRM Campaigns
CRM Mobile App
Lead Routing Settings / Lead Routing from 3rd parties
Website Content Management System
Change Management
Until the new remax.com launches later this year, RE/MAX Affiliates will continue accessing LeadStreet for some activities, including:
Listing Management
Saved Searches / Buyer Profiles
Websites – Agents and Brokers may continue using their Homes or Reliance website until MLS data becomes available in their market (see Websites Information, below).
New remax.com leads – Agents will continue to manage leads generated on remax.com through LeadStreet until remax.com is relaunched, powered by booj. New leads generated on remax.com can be automatically imported into booj CRM on a bi-monthly basis (see Data Migration, below).
HomeSpotter leads (No. Ill only) – New leads generated by HomeSpotter Boost will continue to feed into LeadStreet. The development team is working with HomeSpotter to provide a way to optionally feed new Boost leads into the booj CRM. More information will be available soon.
Websites Information
Booj websites (agent, office and team) will not be available for consumers to view on Day 1, and will go active for consumers as your local MLS data becomes available. However, the ability to edit/modify booj websites using the CMS editor will be available Day 1 of the Phase 1 launch. The CMS editor will allow you to create content and modify the site in preparation for the official website launch when the MLS data is populated.
Until the launch of your booj websites, you may continue to use LeadStreet and your Reliance or Homes website to capture leads and set up saved searches for your clients.
CRM Mobile App
The mobile booj CRM app will launch in conjunction with the rollout of the booj Platform, and will be available for download for iOS and Android from the App Store and Play Store. App Store title: booj CRM
The mobile experience is lighter and focused on main activities the agent can conduct while outside the office. Functionality will include Contact Search and Records, Tasks and Task Lists, Notifications and more.
Data Migration
When you first sign into booj, you’ll have the option to migrate your website content and contacts from the booj beta environment, plus contacts from LeadStreet. Imported contacts will not include activity information (saved searches, saved favorites) until the booj-powered remax.com launches.
New leads generated on remax.com and accepted in LeadStreet can be automatically imported into the booj CRM on a bi-monthly basis. To take advantage of this bi-monthly import, simply choose the option to import your leads from LeadStreet when completing the booj Startup Wizard on your first login.
Training
The RE/MAX University Technology Engagement Team will be hosting live, in-region booj training sessions in coordination with the booj rollout across US COR regions. Invitations to trainings will be sent to Affiliates roughly a month before the training events are held, and will come from conventions@remax.net. Live trainings are expected to sell out, so additional training resources will also be available through RE/MAX University during rollout, including webinars, videos and learning tracks.
Support
Product Support will handle all support for booj. Support can be found through the following: MAX/Center > Support Services tile
Email: productsupport@remax.net
Phone/Text: 888.398.7171
Note: All tickets submitted to the Product Support team can be tracked and recalled through the Support Services tile in MAX/Center
Additional Resources
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